Refund policy

To be eligible for a return, items must be returned unused, and in its original packaging. Return of used items will be rejected and the refund will not be processed. Please drop us an email (hello@bakerlogy.com) if you need to return your order.

If the items are damaged or lost during delivery, we will offer a replacement shipment, or a refund to a maximum value of $38 USD, provided that the responsibilities for damages or missing package lie on the delivery company.

For damaged item: Please send me a message along with photos of the damaged packaging and item.

For lost parcel: An enquiry can be raised if the package has not arrived 15 business days from the due delivery date. Please contact me about your package and I can help to forward the enquiry to postal company for investigation.